Kiosk Mode for Customer Feedback
Turn any tablet into a dedicated feedback station. Kiosk mode auto-resets after each submission so the next customer sees a fresh form.
5 sec
Auto-reset after submission
$0
Special hardware cost
Any tablet
Works as a kiosk
The Challenge
These are the problems that hold businesses back from truly understanding their customers.
Not every customer has a smartphone handy
Some customers — especially older demographics — may not have their phone accessible or comfortable scanning QR codes. A visible tablet provides an alternative.
Shared tablets need automatic reset
If you place a tablet at your counter, the previous customer's submission stays on screen. Without auto-reset, staff must manually clear it between customers.
Tablets can be misused by customers
An unlocked tablet at a counter invites customers to navigate away from the feedback form, browse the internet, or access other apps.
Setting up a feedback kiosk is typically expensive
Dedicated kiosk hardware and software packages cost thousands of dollars. Most businesses just need a simple tablet running a feedback form.
How Feedback Guardian Helps
Purpose-built features that solve these challenges and turn customer feedback into action.
Configurable auto-reset
After a customer submits feedback, the form shows a thank-you message and automatically resets. Configure the timer from 1 to 20 seconds per feedback point to match your environment (default: 5 seconds).
Works on any tablet
Kiosk mode runs in any web browser. Use an iPad, Android tablet, or any device you already own. No special hardware or software purchase required.
Focused feedback experience
The kiosk form is a full-screen, distraction-free experience. Customers see only the rating and comment fields — nothing else to click or navigate to.
Complement your QR codes
Use kiosk mode alongside QR codes. The tablet catches customers who don't have their phone, while QR codes reach everyone else. Maximum coverage.
Key Capabilities
The tools and features that make this solution work for your business.
Auto-reset timer
Configurable auto-reset after submission (1–20 seconds, default 5). A thank-you message displays briefly, then the form resets to a clean state for the next customer.
Full-screen form
Kiosk mode displays a clean, full-screen feedback form optimized for tablet touchscreens. No browser chrome, no navigation — just the feedback form.
Any device compatible
No special hardware needed. Any iPad, Android tablet, or even an old phone in a stand works as a kiosk. Just open the URL in a browser.
Same dashboard integration
Kiosk responses flow into the same dashboard as QR code responses. All your feedback is in one place regardless of collection method.
Frequently Asked Questions
Turn a tablet you already own into a feedback kiosk
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