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Eastside Roastery
Bathroom
Total Responses
15
Average Rating
3.20/5
Satisfaction Rate
46.7%
Rated 4 or 5
Negative Rate
26.7%
Rated 1 or 2
With Comments
8
53% of responses
QR Code Scans
Total Scans
54
Unique Visitors
48
89% unique
Conversion Rate
28%
scans → feedback
Last Scan
Today
Follow-up Pipeline
1requested contact
→1untriaged
Contact Requests by Rating
7% of respondents shared contact info · 1 email
Very Sad
0/2 (0%)
Sad
0/2 (0%)
Neutral
0/4 (0%)
Happy
1/5 (20%)
Very Happy
0/2 (0%)
Response Trends
Response Distribution
Breakdown by rating level
13.3%
13.3%
26.7%
33.3%
13.3%
Rating Trend Improving
Weekly moving average over the last 8 weeks
Responses by Day of Week
Peak day: Fri (3 responses)
Responses by Hour of Day
Peak hour: 7am (15 responses)
Comment Rate Over Time
Percentage of responses that include comments (last 12 weeks)
Response Velocity
Days Since Last Response
1.7d ago
Average Gap Between Responses
2d
Consistent daily engagement
Response Quality Score
Average Completeness
43%
Rating + Comment + Contact Info
Quality Breakdown
6
Rating Only
9
+ Comment
0
+ Contact