Eastside Roastery
Bathroom
Total Responses
15
Average Rating
3.80/5
Satisfaction Rate
73.3%
Rated 4 or 5
Negative Rate
13.3%
Rated 1 or 2
With Comments
7
47% of responses
QR Code Scans
Total Scans
54
Unique Visitors
48
89% unique
Conversion Rate
28%
scans → feedback
Last Scan
Today
Follow-up Pipeline
Contact Requests by Rating
27% of respondents shared contact info · 3 email · 1 phone
Response Trends
Response Distribution
Breakdown by rating level
Rating Trend Improving
Weekly moving average over the last 8 weeks
Responses by Day of Week
Peak day: Fri (3 responses)
Responses by Hour of Day
Peak hour: 2pm (15 responses)
Comment Rate Over Time
Percentage of responses that include comments (last 12 weeks)
Response Velocity
Days Since Last Response
30.7d ago
Average Gap Between Responses
2d
Consistent daily engagement
Response Quality Score
Average Completeness
46%
Rating + Comment + Contact Info
Quality Breakdown
6
Rating Only
7
+ Comment
2
+ Contact