Downtown Cafe
Outdoor Patio
Total Responses
30
Average Rating
3.77/5
Satisfaction Rate
66.7%
Rated 4 or 5
Negative Rate
16.7%
Rated 1 or 2
With Comments
18
60% of responses
QR Code Scans
Total Scans
156
Unique Visitors
134
86% unique
Conversion Rate
19%
scans → feedback
Last Scan
Today
Follow-up Pipeline
Resolution rate: 25%
Contact Requests by Rating
13% of respondents shared contact info · 4 email · 1 phone
Response Trends
Response Distribution
Breakdown by rating level
Rating Trend Declining
Weekly moving average over the last 8 weeks
Responses by Day of Week
Peak day: Tue (5 responses)
Responses by Hour of Day
Peak hour: 7pm (30 responses)
Comment Rate Over Time
Percentage of responses that include comments (last 12 weeks)
Response Velocity
Days Since Last Response
Today
Average Gap Between Responses
1d
Consistent daily engagement
Response Quality Score
Average Completeness
48%
Rating + Comment + Contact Info
Quality Breakdown
8
Rating Only
22
+ Comment
0
+ Contact